Terms and Conditions

Betterment Services Ltd

Terms and Conditions

1. DEFINITIONS

In these conditions:-

1.1 - The “BUYER” shall mean the corporate entity, firm or person seeking to 

purchase the goods and services from the company.

1.2 - The “SELLER” shall mean Betterment Services Ltd.

1.3 - The “COMPANY” shall mean Betterment Services Ltd.

1.4 - The “CONTRACT” shall mean any contract for goods and services made 

between the Company and the Buyer.

1.5 - The “GOODS” shall mean the products, or services to be sold by the 

company.

1.6 - An “INSOLVENCY EVENT” shall mean:-

(Where the buyer is a company) the buyer convenes a meeting of its creditors or a 

proposal is made for a voluntary arrangement within part1 of the Insolvency Act 

1986. Or proposal is made from a composition, scheme or arrangement with (or 

assignment for the benefit of its creditors if the buyer is unable to pay its debts 

within the meaning of section 123 of the Insolvency Act 1986 or a trustee, 

receiver, administrative receiver or a similar officer is appointed in respect of all or 

part of the business or assets of the buyer or a petition is presented or a meeting is 

convened for the purpose of considering a resolution or other steps are taken for 

the winding up of the buyer or for making of an administration order.

(Where the buyer is an individual or partnership) the buyer (or in case of a 

partnership any of the partners) dies or it is made bankrupt or is unable to pay his 

or her debt within the meaning of section 123 of the Insolvency Act 1986 or a 

proposal is made for a composition scheme or an arrangement is made with (or an 

assignment for the benefit of) his or her creditors.

1.7 - The “SERVICES” shall mean any services provided by the company to the 

buyer (whether or not the buyer shall purchase goods)

The headings to the clauses shall not effect the construction of these conditions.

The use of the plural shall include the singular and the use of the singular and the 

use of the singular shall include the plural, and the references to the masculine, 

feminine or neuter genders shall include each and every gender.

2. THE CONTRACT

These conditions shall be incorporated into each and every contract made between 

the company and the buyer and:

Shall apply to the exclusion of any terms or conditions put forward by or on the 

behalf of the buyer and:

Shall not create any agency or partnership between the company and the buyer or 

any third party.

No variation or waiver or addition to these conditions, whether written or oral, 

shall have effect unless and until authorised in writing buy a manager of the 

company. 

Quotations whether written or oral, submitted by the company shall be deemed to 

be an invitation to treat and not an offer.

Any order given in respect of a quotation must state the date, the reference of that 

quotation and if acceptable, address for delivery.

The company will carry out only those items specified in the contract and shall not 

be responsible for works either promised or implied unless written into the 

contract or any amendment agreed thereto in accordance with section 2 (The 

Contract).

The purchaser shall permit the company its servants and agents to have to access 

the installation address at all reasonable times in the connection with the survey 

and subject of any dispute between the parties.

3. TIME LIMITS

Any time or date quoted by the company for delivery or collection of all or any of 

the goods or performance of any services is an estimate only and although the 

company will do its utmost to ensure that any quoted time and date is met it shall 

not be liable for any failure to meet any such estimate nor for any loss, whether 

financial or otherwise resulting directly or indirectly therefrom. Time is not and 

shall not be the essence in relation to this condition. 

4.2 - Any delay or default by the buyer in making payment in accordance with 

condition 5.1 shall render all sums owing to the company on any account whatsoever 

including the costs of recovery of such sums, due and payable forthwith without 

requirement for any notice to be given to the buyer, and interest will be charged in 

accordance with condition 5.1 with immediate effect until the date of actual payment.

4.3 - The buyer shall not be entitled to withhold payment of any amount payable to the 

company by reason of any disputer or claim by the buyer (whether or not the goods or 

services are to be provided by instalments and in such cases each instalment is deemed 

to constitute a separate and distinct contract). In the case of any short delivery of 

delivery of damaged goods to the buyer, the buyer shall remain liable to pay the full 

invoiced price of all other goods delivered.

5. DISPUTES AND SET-OFF

5.1 - Any liability of the company under the contract shall be subject to and conditional 

upon the due performance and observance by the buyer of all its obligations under these 

conditions and subject to these conditions, the buyer shall not be entitled to withhold or 

delay payment or exercise any right of set-off whatsoever and howsoever arising or 

arisen which might otherwise be available to it.

No liability can be accepted for any damage or injury to property or persons arising 

directly or indirectly from any defect in the goods, or for any cost.

5.2 - The Company shall at any time be entitled to appropriate any payment made by 

the buyer in respect of any goods in settlement of such invoices or accounts in respect 

of such goods as the company may in its absolute discretion think fit notwithstanding 

any purported appropriation to the contrary by the buyer.

6. TERMINATION AND SUSPENSION

Without prejudice to any rights and remedies available to it, whether under the contract 

or otherwise, the company shall be entitled, in its absolute discretion and upon giving to 

the buyer written notice of its intention to do so, either terminate wholly or in part the 

contract and/or any other contract with the buyer or to withhold, vary or suspend 

performance of all or any of its obligations under the contract or any other contract in 

any one or more of the following events:-

-if any sum owing to the company from the buyer on any account whatsoever shall be 

unpaid after the date for payment.

- If an Insolvency Event occurs.

- If the buyer shall commit any breach of any contract within the company.

- If the company in good faith shall have doubts as to the solvency of the buyer.

If the buyer being an account customer shall exceed the credit limit agreed between it 

and the company from time to time on any account. The company shall be entitled to 

require as a condition of resuming performances under the contract in such 

circumstances, the payment of such proportion of the sums or sum outstanding on any 

such account by the buyer or such further sums as the company fit in its absolute 

discretion to bring the buyer back within its agreed credit limit.

If the buyer refuses to permit or hinders performance of services the company shall be 

entitled to exercise its right of termination or suspension hereunder at any time during 

which the event giving rise thereto shall not have ceased or been remedied, and in the 

circumstances of any such suspension, the company shall be entitled to require as a 

condition of resuming performance under the contract, pre-payment of or such security 

as it may stipulate for the payment pf any sum or sums due to it. Upon any such event 

happening the company shall have a general lien over all monies and property of the 

buyer in its possession for any sums due to the company.

7. FORCE MAJEURE

The company shall have no liability whatsoever for any failure to perform or for any 

delay in the performance of any of its obligations under the contract arising wholly or 

in part by reason or any factor beyond its direct control.

8. NOTICES

Any notices required to be given in writing under the contract shall be given either by 

e-mail or facsimile transmission or by first class post addressed to the registered office 

of the party for which it is intended.

All deposits paid to the company or account of further works are non-refundable in 

the event of cancellation be the customer.

4. PAYMENT 

4.1 Payment for goods supplied or specified service is due on delivery of the 

goods of even completion of the installation unless the customer holds an account 

with the company and has agreed to other terms. Payment may be given to the 

seller’s installation engineer prior to the engineer’s departure to the buyer’s site.

In these cases the buyer shall make payment according to the agreed terms of the 

account starting from the date the invoice is dated. Interest at 8% plus £20 one off 

admin fee will be charged from the day to day on all monies outstanding under the 

contract from thirty days after the end of the month in which the invoice is dated 

until the actual date of payment (both before and after any judgement).

9. GOVERNING LAW

This contract shall be governed by the law of the country in which the contract is 

made.

10. RECORDED CALLS 

Calls may be recorded for quality control and training purposes.

11. REPAIRS 

Betterment Services Ltd accepts no liability for any unavoidable damage caused to 

surrounding areas as a direct result of any works carried out on behalf of the 

customer who has been informed of the possible risks and has been given their prior 

consent.